What we collect
We collect certain information or data about you when you use angeaharkness.com or contact us using the website forms.
questions, queries or feedback you leave, including your email address, if you contact Angela Harkness. your email address and subscription preferences when you sign up to our email alerts, and howyou use our emails – for example, whether you open them and which links you click on, your IP address.
Sometimes we have cookies active on the website to improve your website experience and draw attention to specific information (such as by creating pop up boxes). We may also identify which version of web browser you used as well as information on how you use the site, by using cookies and page tagging techniques.
Our website uses Google Analytics, a service which transmits website traffic to Google servers, outside the EU, in the US. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.
This information helps us to :
send you our newsletters from time to time if you have requested this information ensure that content from our site is presented in the most effective manner for you and for your device provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes carry out our obligations arising from any contracts entered into between you and us allow you to participate in interactive features of our service, when you choose to do so and notify you about changes to our service.
This information can be viewed by authorised people in Angela Harkness, to improve the site by monitoring how you use it gather feedback to improve our services, for example, our email alerts respond to any feedback you send us.
Where your information is stored
We store your information, whenever possible, on secure servers in the European Economic Area (EEA) (except for data that we gather when you sign up to our email alerts).
Some of our suppliers are based outside the EEA and therefore your information may be accessed outside the EEA. We have strict controls over how and why your information can be accessed.
When you sign up to our email alerts
We use Mailchimp for our email alerts.
Mailchimp has staff based outside the EEA, and stores your data in the USA. Mailchimp is certified under the EU-US Privacy Shield framework to ensure that any information you provide is secure.
As a subscriber to our email alerts, we may contact you from time to time to ask for your feedback on how to improve our email alert service.
We will continue to send you email newsletters and alerts until you tell us not to or use the unsubscribe option on any of our emails.
Keeping your information secure
We have procedures and security features in place to keep your information secure once we receive it. This is detailed in our Data Protection and Security Policy.
Disclosing your information
You can find out what information we hold about you, and ask us not to use any of the information we collect. If you wish to exercise this right, please send your request to firstname.lastname@example.org.
If you’ve signed up for email alerts, you can unsubscribe or change your settings at any time.
This policy was checked and updated 24th May 2018
ANY MORE QUESTIONS?
Always happy to help
Angela Harkness collects and uses contact details of individuals that relate to their professional or business/working life and our marketing reflects our “business to business” contact.
If a work email address or other information identifies an individual we will always respect and cease to email them on request. We only want to contact those individuals who want to her from us.
We will not share your information with any other party except to provide the service you have requested to you. We will comply with out obligations under the Data Protection Act, and the Privacy and Electronic Communication Regulations. We want to work with you in an open, fair and transparent way and be honest about how we use your information.
The software we use to organise and run events and webinars provide information about how we will use your information. If we cannot edit the default information provided we will let you know in our first communication of any changes and you have the choice to tell us you no longer wish to hear from us.